Voice of customer, structured and quantified.
nsight reads your app reviews at scale and delivers structured reports with scored categories, real personas, and representative quotes your whole organization can act on.
VoC teams collect feedback well, but the output is often a pile of quotes no one acts on. Themes are identified by hand, slowly and subjectively. Insights rarely reach product or leadership in a format they can use.
The problem
- Raw feedback with no structure or weighting.
- Categories identified by hand, slowly and subjectively.
- Insights that never reach product or leadership in a usable format.
How nsight helps
- AI analysis scores four categories individually: performance, usability, features, and stability, each on a 0 to 100 scale
- 4 to 8 user personas are generated from review language, each with a description and representative quotes
- A pros and cons summary captures what users praise and what they criticize
- Critical issues are surfaced with severity labels and grouped by theme
- Shareable report links work for anyone; PDF export is available on the Pro plan
What you get
Structured
From raw reviews to scored categories and ranked issues.
Quantified
Every category has a number, not just a label.
Org-wide reach
Shareable reports that leadership actually reads.